Book, reschedule and cancel against your scheduling system, answer questions about timings, fees and directions, and route anything clinical to staff with the context attached.
On a call to Riverside Medical Centre
Patient verified
Record matched · last visit 6 weeks ago
Appointment booked
Fri 9:40 AM · Dr. Mehta · Cardiology
SMS confirmation sent
Time, doctor and what to bring
Patient record updated
Booking and call summary added
Monday mornings and post-holiday weeks bury the front desk, and patients hang up before anyone answers.
Patients who don't speak the front desk's language wait longer, give up more often, and miss care.
Calls after closing go to a mailbox that's cleared the next day — by then the slot, and sometimes the patient, is gone.
Finds the right department and doctor, checks live availability and books the slot.
Moves or cancels in one call and releases the slot for the next patient.
Answers clinic hours, consultation fees, insurance accepted, parking and directions from your approved answers.
Recognises red-flag symptoms and transfers to on-call staff immediately, with the details already captured.
Every line the caller hears, and every action taken on your systems while they're still on the call.
Actions appear here as the call progresses.
Call connects
Inbound or outbound, on your number.
Agent answers
First ring, no menus, in their language.
Intent identified
Booking, question, lead or emergency.
Action taken
Books, qualifies, answers or routes.
Follow-up sent
WhatsApp, SMS or email confirmation.
Team updated
Summary, transcript and next step.
Books, moves and cancels appointments without a human in the loop.
Calls ahead of every appointment to cut no-shows.
Answers the routine, escalates the urgent, logs everything.
Anything else connects through our REST API and webhooks, including lookups mid-call and live transfer to your team.
All integrations →A 12-hospital health system replaced its legacy IVR with a voice agent that schedules, reschedules, and triages calls in the patient's own language, at any hour.
0:00
average hold time, down from 6:12
212k
calls/mo handled without a queue
24/7
scheduling coverage, including after-hours
-31%
no-show rate on agent-booked appointments
Every plan includes everything on this page. Pick the minutes you need, from 200 to 2,200 a month, priced in INR, USD or EUR.
Yes. It connects to your EHR, HIS or practice-management system through its API to check availability and book, or to a shared calendar if that's how your team schedules.
No. It handles administrative calls — booking, directions, fees, reminders. Anything clinical, or any red-flag symptom, is transferred to your staff with the details captured.
Calls and records are encrypted in transit and at rest, access is role-based, and you control how long recordings and transcripts are kept.
Yes. You set the escalation rules — for example urgent issues, VIP callers, or anyone who asks for a human — and the agent transfers live with a summary attached, so nobody has to repeat themselves.
Choose a monthly plan by minutes: 200, 450, 1,000, or 2,200. Every plan includes every feature. Prices are shown in INR, USD or EUR based on where you are, and you can switch at any time. For more than 2,200 minutes a month, talk to sales about volume pricing.
Get your AI receptionist live on a test number in under a day. No contracts to start.
