AI Receptionist for Hotels A front desk that never puts a guest on hold.

Handle availability and booking questions, special requests and late-night calls in the guest's language, and pass reservations to your team.

  • 24/7 coverage
  • 32 languages
  • No IVR menus
  • Live human handoff
  • Summaries & transcripts

On a call to Seaview Hotel

  • Availability checked

    Deluxe double · 3 rooms free

  • Reservation created

    Deluxe double · 12th–14th · pickup 4 PM

  • Confirmation email sent

    Booking + pickup details

  • Front desk notified

    Pickup added to the transfer schedule

The problem

Where hotels lose calls today.

01

Reservation calls during the check-in rush

When the lobby is busy the phone rings out, and direct bookings go to the online travel agents instead.

02

Guests in every time zone

International guests call at all hours, in many languages, long after the day shift has gone home.

03

The same questions all day

Check-in times, parking, breakfast and Wi-Fi questions eat hours of front-desk time.

What it handles

Calls it answers for hotels.

Availability and rates

Checks room availability and quotes rates for the dates requested.

Reservations and changes

Takes booking details, changes dates and records special requests.

Guest questions

Answers check-in times, parking, breakfast, airport transfers and amenities.

Late-night and international calls

Answers in the guest's language at any hour and passes urgent issues to the duty manager.

Sample call

Room reservation, handled end to end.

Every line the caller hears, and every action taken on your systems while they're still on the call.

Live call · Seaview Hotel
  1. Connecting…
Workflow actions0/5

Actions appear here as the call progresses.

  1. 01

    Call connects

    Inbound or outbound, on your number.

  2. 02

    Agent answers

    First ring, no menus, in their language.

  3. 03

    Intent identified

    Booking, question, lead or emergency.

  4. 04

    Action taken

    Books, qualifies, answers or routes.

  5. 05

    Follow-up sent

    WhatsApp, SMS or email confirmation.

  6. 06

    Team updated

    Summary, transcript and next step.

Workflows

Workflows built for hotels.

See all eight workflows →
Inbound

Missed-call & after-hours

Turns calls you would have missed into next steps by morning.

  1. 1Call lands after hours or while lines are busy
  2. 2Agent answers on the first ring
  3. 3Captures the need and how urgent it is
  4. 4Caller gets a follow-up message
  5. 5Your team starts the day with a to-do list
SMSEmail
Inbound

Support triage

Answers the routine, escalates the urgent, logs everything.

  1. 1Caller describes the problem
  2. 2Agent categorises it and checks urgency
  3. 3Routine questions are answered on the spot
  4. 4Urgent cases are transferred to a person, live
  5. 5Transcript and next step land in your helpdesk
Live transferAPI
Outbound

Feedback & reactivation

Checks in with recent and lapsed customers at scale.

  1. 1Agent calls recent or lapsed customers
  2. 2Collects a rating and comments
  3. 3Flags unhappy customers for a callback
  4. 4Offers a rebooking or renewal
  5. 5Results roll up into a report
CRMEmail
What changes

What your team notices first.

  • More direct bookings, fewer lost to travel agents
  • Every guest answered in their own language
  • Front desk free to focus on guests in the lobby
  • Post-stay feedback collected automatically

Connects to your stack

  • Property management system
  • Booking engine
  • WhatsApp
  • Email
  • Webhooks

Anything else connects through our REST API and webhooks, including lookups mid-call and live transfer to your team.

All integrations →
Pricing

Plans from 200 minutes a month.

Every plan includes everything on this page. Pick the minutes you need, from 200 to 2,200 a month, priced in INR, USD or EUR.

FAQ

Questions from hotels.

Something we didn't cover? Ask us on a call.

Can it take reservations?

Yes. It checks availability and creates or changes bookings through your property management system or booking engine.

Can it handle guests calling in different languages?

Yes. It detects the guest's language automatically and responds in it, at any hour.

What happens with guest complaints?

Routine requests are logged and routed; anything urgent goes straight to the duty manager with the details attached.

Can it transfer calls to a person?

Yes. You set the escalation rules — for example urgent issues, VIP callers, or anyone who asks for a human — and the agent transfers live with a summary attached, so nobody has to repeat themselves.

How does pricing work?

Choose a monthly plan by minutes: 200, 450, 1,000, or 2,200. Every plan includes every feature. Prices are shown in INR, USD or EUR based on where you are, and you can switch at any time. For more than 2,200 minutes a month, talk to sales about volume pricing.

Your next caller doesn't need to wait.

Get your AI receptionist live on a test number in under a day. No contracts to start.