Verify callers, handle card activation and fraud-alert callbacks, and escalate anything sensitive to a live analyst with the verification trail attached.
On a call to Northbank
Customer verified
2 checks passed · flagged transaction loaded
Transaction disputed
Card blocked · dispute opened
SMS sent
Dispute reference + replacement status
Fraud team alerted
Verification trail + recording attached
A cardholder checking a suspicious charge waits behind balance enquiries at the worst possible moment.
Card activations and statement questions take up time your team needs for complex cases.
Any automation has to verify identity properly before it touches account data.
Verifies the cardholder and activates the card, with no agent needed.
Confirms or disputes flagged transactions and escalates by risk.
Answers due dates, minimum payments and statement questions after verification.
Calls customers ahead of due dates and logs promises to pay.
Every line the caller hears, and every action taken on your systems while they're still on the call.
Actions appear here as the call progresses.
Call connects
Inbound or outbound, on your number.
Agent answers
First ring, no menus, in their language.
Intent identified
Booking, question, lead or emergency.
Action taken
Books, qualifies, answers or routes.
Follow-up sent
WhatsApp, SMS or email confirmation.
Team updated
Summary, transcript and next step.
Answers the routine, escalates the urgent, logs everything.
Calls ahead of every appointment to cut no-shows.
Anything else connects through our REST API and webhooks, including lookups mid-call and live transfer to your team.
All integrations →A digital-first bank moved card activation and fraud-alert callbacks onto voice agents so every suspicious-charge alert is answered in seconds, day or night.
<2 min
median time to reach fraud response, from 40
89%
of card activations completed with zero agent time
24/7
authenticated fraud-alert coverage
0
added PCI scope beyond the bank's existing footprint
Every plan includes everything on this page. Pick the minutes you need, from 200 to 2,200 a month, priced in INR, USD or EUR.
It runs the verification steps you define — knowledge-based questions, one-time passcodes or account signals — before it shares or changes anything.
Yes. It can call customers about flagged transactions, confirm or dispute them, block cards where your rules allow, and escalate anything unclear to a fraud analyst.
Every call is recorded and transcribed, every action follows the rules you set, and sensitive cases are handed to people with the full trail attached.
Yes. You set the escalation rules — for example urgent issues, VIP callers, or anyone who asks for a human — and the agent transfers live with a summary attached, so nobody has to repeat themselves.
Choose a monthly plan by minutes: 200, 450, 1,000, or 2,200. Every plan includes every feature. Prices are shown in INR, USD or EUR based on where you are, and you can switch at any time. For more than 2,200 minutes a month, talk to sales about volume pricing.
Get your AI receptionist live on a test number in under a day. No contracts to start.
