OneInfer Voice answers your business calls day and night — it books appointments, qualifies leads and sends the follow-up, in your caller's language. No hold music, no menus, no missed calls.
32 languages
Natural-sounding speech in 32 languages and regional accents. It detects the caller's language on its own.
280ms replies
Answers as quickly as a person would — measured from when the caller stops talking to when the agent starts.
No busy tone
Every caller gets through, even when they all ring at once. Up to 50,000+ calls at the same time.
99.99% uptime
Redundant infrastructure with automatic failover, so your line never goes dead.
The agent talks to the caller and acts on your systems simultaneously, so a booking, a qualified lead or a dispatched technician is already done when the call ends.
Actions appear here as the call progresses.
Call connects
Inbound or outbound, on your number.
Agent answers
First ring, no menus, in their language.
Intent identified
Booking, question, lead or emergency.
Action taken
Books, qualifies, answers or routes.
Follow-up sent
WhatsApp, SMS or email confirmation.
Team updated
Summary, transcript and next step.
OneInfer Voice holds a natural conversation, works out what the caller needs, and then does it — books the slot, qualifies the lead, sends the confirmation, updates your team.
What it isn't
Callers just talk. The agent does the work.
Start from a proven workflow and adjust the questions, rules and hand-offs to match how your team already works. Inbound and outbound run on the same agent.
Books, moves and cancels appointments without a human in the loop.
Turns calls you would have missed into next steps by morning.
Asks your qualifying questions on every enquiry, in the same order.
Answers the routine, escalates the urgent, logs everything.
Runs first-round screens so recruiters only talk to fits.
Qualifies buyers and books site visits while interest is high.
Calls ahead of every appointment to cut no-shows.
Checks in with recent and lapsed customers at scale.
Pick your industry to see the calls OneInfer Voice takes off your team's plate and the workflows it runs.
Book, reschedule and cancel against your scheduling system, answer questions about timings, fees and directions, and route anything clinical to staff with the context attached.
See how it works for clinics & hospitals →Cut scheduling hold time from 6 minutes to zero
The agent doesn't just take a message. It checks your calendar, updates your CRM and sends the confirmation while the caller is still on the line.
Checks live availability and books straight into the calendar your team already uses.
Sends confirmations, brochures, links and reminders the moment the call ends.
Creates and updates leads, contacts and tickets with every call's outcome.
Keep your number with call forwarding, take a new one, or connect your own carrier.
Look up and write to your own systems mid-call, and stream every event out.
Transfers live to the right person, with a summary so the caller never repeats themselves.
No more replaying voicemails or deciphering scribbled notes. Each call is transcribed, summarised and tagged with what happened and what should happen next, then sent wherever your team works.
Ananya called to book a routine consultation next week. She prefers Tuesday or Thursday afternoons. Offered Thursday 3:30 PM; she'll confirm on WhatsApp.
Voicemail waits. IVR menus frustrate. Answering services take a message. An AI receptionist finishes the job while the caller is still on the line.
| Capability | Voicemail | IVR menu | Answering service | OneInfer Voice |
|---|---|---|---|---|
| Answers in real time | No | Yes, with keypad menus | Yes | Yes, first ring |
| Nights & weekends | Takes a message | Menus only | Often extra cost | Yes, 24/7 |
| Natural conversation | No | No — “press 1 for…” | Yes | Yes, in 32 languages |
| Books appointments & qualifies leads | No | No | Depends on script | Yes |
| Summary & transcript of every call | No | No | Varies by provider | Yes |
| Outbound reminders & follow-ups | No | No | Usually separate | Yes |
| Updates CRM, calendar & webhooks | No | Limited | Varies by provider | Yes |
| Handles call spikes | No, mailbox fills up | Callers queue | Callers queue | Scales with demand |
| Escalates to a human | No, caller must call back | Transfer to a queue | Yes | Yes, by your rules |
| Best for | Basic message-taking | Simple routing | Human message-taking | Structured call workflows |
Every plan includes every feature — the only difference is how many minutes of calls you need each month. The more you take, the less each minute costs.
Covers missed and after-hours calls for one location.
200 minutes / mo
≈ 66 calls · $0.17 per call
For a busy front desk that wants every call answered, every day.
450 minutes / mo
≈ 150 calls · $0.15 per call
For multi-provider practices and active sales lines.
1,000 minutes / mo
≈ 333 calls · $0.13 per call
For high-volume teams running inbound and outbound together.
2,200 minutes / mo
≈ 733 calls · $0.12 per call
Every plan starts with a free 30-minute setup call — we configure your agent with you and you're live on a test number within a day.
Call counts assume a 3-minute average. Need more than 2,200 minutes, dedicated capacity or custom voices? Talk to sales about volume pricing.
Tell us roughly how many calls you get and how long they last. We'll pick the plan and show what each call costs.
120 calls × 3 min = 360 minutes / month
Growth
450 minutes included
$0.18
across 120 calls$0.049
at full plan usage90 min
≈ 30 more callsThe same receptionist scales to hospital systems, insurers and national operators — with the capacity, telephony and support that comes with them.
Talk to salesDedicated capacity
50,000+ simultaneous calls, reserved for you.
Your telephony
SIP trunking or bring your own carrier.
Built around you
Custom voices, integrations and reporting.
Enterprise support
SLA, account manager and security review.
“Patients used to wait on hold to reschedule an appointment. Now the agent answers instantly, in whichever language they called in.”Insurance
“We'd been trying to hire multilingual claims agents for a year. OneInfer let us cover every language our policyholders speak in one rollout.”Logistics
“Every December our support line used to buckle. This year concurrency scaled with demand and nobody noticed the difference.”
Composite results across representative enterprise deployments.
It's a voice agent that answers your business phone, understands why someone is calling, and then acts on it: booking or moving appointments, qualifying leads, answering routine questions, routing urgent calls, sending follow-ups and summarising every conversation for your team.
It's a strong fit if you miss calls during busy hours, get calls after hours or at weekends, take the same kinds of calls every day, book appointments or consultations by phone, or want every call summarised with a next step.
Calls that need deep judgment or negotiation, highly emotional or sensitive conversations, and anything you haven't defined a workflow for yet. The best setup lets the AI take routine and overflow calls while your team handles the rest, with full context on every handoff.
Yes. You choose when it picks up: around the clock, only after hours and at weekends, or only when your team is busy or doesn't answer within a few rings.
Yes. It checks live availability through your calendar or booking system, books or reschedules the slot, and sends the caller a confirmation by WhatsApp, SMS or email.
Voicemail only records a message and an IVR makes callers press buttons. An answering service takes a message for you. An AI receptionist holds a natural conversation and completes the task — booking, qualifying, updating your CRM — while the caller is still on the line.
Yes. You set the escalation rules — for example urgent issues, VIP callers, or anyone who asks for a human — and the agent transfers live with a summary attached, so nobody has to repeat themselves.
Yes. The same agent can call ahead with appointment reminders, follow up on enquiries, screen candidates, collect feedback and reactivate lapsed customers.
32 languages, including regional accents. It detects the caller's language automatically and answers in it, with no menu selection needed.
Yes. Forward calls from your current number — always, after hours, or only when you don't pick up — or get a new local number.
Choose a monthly plan by minutes: 200, 450, 1,000, or 2,200. Every plan includes every feature. Prices are shown in INR, USD or EUR based on where you are, and you can switch at any time. For more than 2,200 minutes a month, talk to sales about volume pricing.
Yes, within guardrails: it follows the rules you define, every call is logged and recorded, and it escalates to a human whenever a call falls outside those rules. It handles repeatable workflows; final business decisions stay with your team.
Get your AI receptionist live on a test number in under a day. No contracts to start.
